Authentication, cart or order problems

If you have ordered from our old site in the past, you may experience the following issues:

  • Unable to log in to your customer account
  • Inability to fill your basket and place an order

To solve these problems, you will have to empty the history of your browser by deleting at least the "Cookies" and the "Cache" of the latter.

Procedures

You will find below links to the procedures for each browser:

icone_edge.pngYou are using Microsoft Edge : Click here to see the procedure
You are using Google Chrome : Click here to see the procedure
You are using Firefox : Click here to see the procedure
You are using Safari : Click here to see the procedure
You are using Opera : Click here to see the procedure